FAQ

What types of cargo do you transport?

You can learn more about the main categories of transported cargo here. If you have not found the required type of cargo, then contact our call center in a way convenient for you (by calling or writing to us at Whatsapp). You can also leave a request for feedback on the website.

How can I calculate the shipping cost?

The cost of cargo delivery depends on the following factors:
1. Type of cargo
2. Cargo weight (KG) / volume (M3)
3. Delivery address
4. Need for additional packaging
To clarify the cost, you can leave a request on the website, answering all these questions, and our specialists will give you a preliminary estimate.

What are the guarantees for cargo safety?

During transportation, warehousing and customs operations, we are responsible for the safety of the cargo and take full responsibility upon ourselves. In case of any unforeseen situations, we will compensate the cost of the goods according to the invoice.

Does the cargo require additional packaging?

When accepting cargo, company employees evaluate the external condition of the package to understand whether it is well packed enough to be sent over such long distances. If the packaging does not comply with international cargo transportation standards, the cargo will be repackaged to ensure the safety and security of the goods.
The cost of packaging depends on the type of packaging and dimensions of the cargo. More detailed information can be obtained from the company managers.

Can the client refuse the packaging?

Yes maybe. But he must assess the possible risks.
If, after being warned about the need to repack the cargo, the client refuses to pack it, then responsibility for the safety of the goods falls on the client, since his cargo was delivered for shipment in improper condition and was warned about this.

When will my shipment be sent?

If the cargo does not require additional packaging, then the cargo is prepared for loading into the nearest truck. The necessary documentation is prepared and the cargo, leaves within a few working days.

How often do cargo leave?

Consolidated cargo leaves as the trucks fill up. On average 2-3 shipments per week